❓ Frequently Asked Questions – 1.8kW Black Wi-Fi Radiant Heater

A use case and FAQ Guide for our 1.8kw Black Radiant Heater – Wifi & Remote Controlled Currently ON SALE WITH 20% OFF

🔹 General Product Questions

Q: What is the power output of this heater?
A: The heater has a 1.8kW power output, providing efficient radiant infrared heat for both indoor and outdoor spaces. Which can also be used on half power mode as a 900w Output

Q: Can this heater be used indoors and outdoors?
A: Yes. It is suitable for indoor use (living rooms, bedrooms, workshops, garages) and outdoor use (patios, pergolas, garden rooms, terraces), thanks to its IP44 weather rating. (Best over covered outdoor use )

Q: What’s the difference between a radiant heater and a fan heater?
A: Radiant infrared heaters warm people and objects directly instead of just heating the air. This makes them more efficient, especially in open or drafty spaces like patios, garages, or workshops.

🔹 Control & Smart Features

Q: How do I control the heater?
A: You can control it in two ways:

• Remote control (included)

• Smartphone app (via Wi-Fi)

Q: Does it work with smart home systems like Alexa or Google Home?
A: The heater connects via Wi-Fi and smartphone app. Which can then be used to pair to smart home devices.

Q: Can I set timers and schedules?
A: Yes. Using the app, you can set on/off timers, heating schedules, and temperature preferences for added convenience.

🔹 Installation & Safety

Q: How can I install the heater?
A: The heater is designed for wall or ceiling mounting and comes with a fixing kit. It should be installed securely, following the instructions in the manual.

Q: Is this heater safe for outdoor use?
A: Yes. The heater has a IP44 weather-resistant IP rating, making it safe for use in covered outdoor areas such as pergolas, patios, and garden rooms.

Q: Does the heater get hot to the touch?
A: The front radiant panel will get hot during use, so it should be mounted out of reach of children and away from flammable materials.

🔹 Energy & Efficiency

Q: Is this heater energy-efficient?
A: Yes. Infrared technology uses less energy than conventional heaters because it directly warms people and objects, not just the air.

Q: Will it heat a large room or open outdoor space?
A: A single 1.8kW heater is ideal for small to medium-sized indoor rooms or covered outdoor spaces. Larger areas may require two or more heaters for full coverage.

🔹 Use Cases

Q: Can I use this heater in a pergola or garden room?
A: Absolutely. It’s perfect for pergolas, garden rooms, conservatories, sheds, and workshops where traditional heating is less effective.

Q: Is this heater suitable for garages or workshops?
A: Yes. It’s an excellent choice for garages, workshops, and hobby rooms, providing quick, direct warmth where you need it most.

🔹 Warranty

Q: Does this heater come with a warranty?
A: Yes. The product includes a manufacturer’s warranty of 1 year from purchase. Please keep your proof of purchase.